I have just noticed that you're using the secondary website to support the forums and that is createaforum.com - what I suggest is to for one day cease the forum functioning and make a better looking forums based on phpbb3, it's relatively easy to install and also very easy to control. It gives a better coordination to the administrators on forums and is much user-friendly. To add on, there's the possibility to add on the custom BBCodes that can be handy some times.
This is my older suggestion that got denied because "these forums were fine" - no, they are not. We need admin permission to join a group and you're stuck with several useless bbcodes and the theme is pretty bad.
We might not need phpbb3 but at least consider mybb or SMF forums that won't redirect to some secondary website. This is all so easy to set up and yet I don't understand why haven't you done it yet.
The forums are generally one of the components that new players check to decide whether they'll stay on the server or not and the forums we have today won't attract many new players.
If you need any help, I can help you, just please, I beg you to change the forums to something better.